Internet CME Course: Physician in Management: Resolving Conflict

Activity ID

1759

Expires

May 31, 2027

Format Type

Internet

CME Credit

Fee

$510-$600

CME Provider: American Association for Physician Leadership

Description of CME Course

Experts say some conflict is healthy, and they’re right. When not managed well, however, conflict can become disruptive and lead to medical errors, poor patient satisfaction, increased cost and higher turnover. Learn the skills you need to make conflict productive. You’ll practice effective listening and feedback skills and become more aware of your own conflict style and the conflict styles of others.

Diplomate Engagement

Upon completion of this activity the learner is required to take a post-course evaluation and pass a multiple choice post-test.

ABMS Member Board Approvals by Type

ABMS Lifelong Learning CME Activity

Allergy and Immunology

Anesthesiology

Colon and Rectal Surgery

Family Medicine

Nuclear Medicine

Ophthalmology

Pathology

Plastic Surgery

Preventive Medicine

Psychiatry and Neurology

Radiology

Thoracic Surgery

Urology

More Information

Commercial Support?

NOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.

General Information on CME Activity

Educational Objectives

To practice conflict management and effective communication skills to increase individual and organizational productivity.
To recognize self-awareness and make better conflict management and communication choices.
To build more effective relationships to support organizational transformation.
To identify your own conflict style and recognize the conflict styles of others.
To assess conflict situations and practice using different conflict modes.

Keywords

Conflict Management, Communication, Resolving Conflict, Teams, Listening, Conflict Style

Competencies

Interpersonal & Communication Skills, Practice-based Learning & Improvement, Professionalism

CME Credit Type

AMA PRA Category 1 Credit

Physician Well-being activity

Organizational Culture of Wellness

Practice Setting

Academic Medicine, Inpatient, Outpatient, Rural, Urban, VA/Military

National Quality Strategies and/or Quadruple Aim Care Processes

Communication Skills, Leadership & Organizational Development, Interprofessional, Personal Characteristics & Attitudes