Activity ID
3014Expires
February 28, 2025Format Type
InternetCME Credit
4.0Fee
$306 - $360CME Provider: American Association for Physician Leadership
Description of CME Course
Managing professional relationships is something that all physicians must do every day. However, this skill isn’t as easy as it sounds. With different personalities, priorities, and approaches to communication, relationships can become complicated in the blink of an eye.
This course provides insight into strategies required to maintain successful working relationships across disciplines and within the confines of your own department. The importance of emotional intelligence, communication, trust, and conflict management will be discussed in this course. Upon completion, you will have the information necessary to formulate effective communication strategies that work for your communication style, and the awareness and wherewithal to use those strategies to improve your own professional relationships.
Topics in this course include:
The role of emotional intelligence (EI) in relationship management and how to improve your EI
Skills for managing relationships across interdisciplinary teams and benefits of organizational culture
Understanding effective communication, conversation agility, and how to improve your skills
How to approach conflict management and difficult conversations with people as well as how to repair relationships
This course is ideal for:
Physicians or health care professionals looking to make the next move in their career
Professionals trying to find their place at their organization
Professionals who want to improve their communication skills, especially pertaining to speaking to others in higher roles
Those seeking to improve their emotional intelligence skills
ABMS Member Board Approvals by Type
ABMS Lifelong Learning CME Activity
Allergy and Immunology
Anesthesiology
Family Medicine
Medical Genetics and Genomics
Nuclear Medicine
Physical Medicine and Rehabilitation
Plastic Surgery
Psychiatry and Neurology
Radiology
Thoracic Surgery
Urology
Commercial Support?
NoNOTE: If a Member Board has not deemed this activity for MOC approval as an accredited CME activity, this activity may count toward an ABMS Member Board’s general CME requirement. Please refer directly to your Member Board’s MOC Part II Lifelong Learning and Self-Assessment Program Requirements.
Educational Objectives
Recognize the role of emotional intelligence in relationship management
Identify core competencies associated with effective interdisciplinary relationship management
Recognize the benefits of interdisciplinary relationship management skill development
Explain the elements of clear communication in workplace relationships
Demonstrate skills that exemplify strong relationship building in the workplace
Develop strategies to manage conflict and rebuild relationships that have failed
Keywords
Physician Leadership, Conflict of Interest, Relationship Management, Emotional Intelligence, Conflict Management
Competencies
Interpersonal & Communication Skills, Professionalism
CME Credit Type
AMA PRA Category 1 Credit
Physician Well-being activity
Organizational Culture of Wellness
Practice Setting
Physician Executives
